NAUTICA HOME SPRING COLLECTION 2006: Nautica Bedding
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The following information should answer any questions you may
have, but if you require additional help, contact our home décor
specialists at 860-642-7790.
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The Home Decorating Company offers standard shipping within the
continental USA via FedEx Ground (sorry, no P.O. Boxes) on all Nautica Home orders.
Shipping prices are based upon the total weight of item(s) ordered, and
are clearly listed on each products web page.
The weight of each item is as follows:
|
Item |
Ship Weight |
|
Comforter - Twin |
13
lbs |
|
Comforter - Full / Queen |
17
lbs |
|
Comforter - King |
21
lbs |
|
Sham
- Standard |
3
lbs |
|
Sham
- European/King |
5
lbs |
|
European Sham Stuffer |
5
lbs |
|
Draperies |
4
lbs |
|
Pillows |
3
lbs |
|
Duvet Cover - Twin |
3
lbs |
Duvet Cover -
Full / Queen |
5
lbs |
|
Duvet Cover King |
6
lbs |
|
Sheet Set - Twin |
5
lbs |
|
Sheet Set - Full |
5
lbs |
|
Sheet Set - Queen |
6
lbs |
|
Sheet Set - King |
7
lbs |
|
Sheet Flat |
1
lbs |
|
Sheet Fitted |
1
lbs |
|
Dust Ruffle (Bedskirt) |
3
lbs |
|
Standard Pillowcases |
2
lbs |
|
King Pillowcases |
2
lbs |
Here's a list of our standard
shipping charges;
|
Order Weight |
Shipping Cost |
|
0 lbs to 4 lbs |
$7.99 |
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4.1 lbs to 5 lbs |
$8.99 |
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5.1 lbs to 7 lbs |
$8.99 |
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7.1 lbs to 9 lbs |
$9.99 |
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9.1 lbs to 11 lbs |
$10.99 |
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11.1 lbs to 15 lbs |
$12.99 |
|
15.1 lbs to 20 lbs |
$17.99 |
|
20.1 lbs to 25 lbs |
$23.99 |
|
25.1 lbs to 30 lbs |
$27.99 |
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30.1 lbs to 35 lbs |
$31.99 |
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Shipping
Cost Example:
If you order a pillow (3 lbs), a twin comforter (13
lbs) and a standard sham (3 lbs) the total order weight is 19 lbs,
the shipping cost would be $17.99.
Shipping prices above are for delivery within the continental USA
only.
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Order Processing Times - The Home Decorating Company ships in-stock orders within 10-15 business days (or less). You will be notified via email once your order has been shipped, and will be provided with a tracking number to track your package in transit.
Ground Shipping Times- Products that are shipped via FedEx Ground will take anywhere from 3-7 business days to be delivered. As noted above, in addition to shipping time please allow up to 10–15 business days for order processing.
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The shipping information and prices apply to items being delivered within the Continental USA only. We do not currently offer shipping to Hawaii, Puerto Rico, Alaska, or countries outside of the USA such as Canada.
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Once your order has shipped you will receive an email notifying you that your order has been shipped. If your order contains more than one item, you may receive a partial order. You will be notified if your order has been shipped in more than one parcel or if any portion of your order has a “back ordered” status. When your order is shipped via FedEx Ground you will be notified by email and you will also receive a tracking number. Using this number you can check the status of your package in transit online by visiting http://www.fedex.com.
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The Home Decorating Company gladly accepts personal checks, money orders, MasterCard, Visa, American Express & Discover. Phone and online orders are limited to major credit cards. Sorry, we cannot accept C.O.D. orders.
The Home Decorating Company accepts orders online, by phone or by mail. To order online visit www.homedecorcompany.com, to order by phone call 860-642-7790 or by mail to: The Home Decorating Company, 841 Route 32, Franklin, CT 06254.
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The Home Decorating Company sells Nautica Home products which combine modern classic design, with the highest quality materials, craftsmanship and value. However if you are unhappy with your purchase, you may return your unused items in new and original condition within 90 days of shipment. Please note if the item was shipped to you at no charge the actual shipping costs for items will be deducted from the refund.
Please note, we CANNOT accept returns of:
• Any item that is returned more than 90 days after shipment.
• Any item not in its original condition and packaging.
• Any item without an RMA number (see below).
• Any item sent COD or collect.
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To insure a prompt refund follow all the steps below:
1. Obtain An RMA Number - Please call 860-642-7790 and speak to a customer service representative to obtain a Return Merchandise Authorization (RMA) number. This RMA number must be written on correspondence with the return such as the original packing slip. If you cannot locate your packing slip, please include a note with the billing name and address and the RMA number
2. Pack Your Return - Wrap your item carefully in a box, and in its original packaging and enclose correspondence, which references the RMA number (as indicated above), with your return.
3. Ship Your Return – Ship your return using the shipping carrier of your choice. Please note, return shipping is at the customer’s expense. We recommend that you insure your return, as we cannot be responsible for lost, damaged or misdirected returns.
All items must be returned to:
The Home Decorating Company
841 Route 32, Suite 6
Franklin CT 06254
Attn: Returns Dept
4. Receive Your Refund - If you paid for your order by credit
card, a credit will be issued within 15 business days of the
receipt of your return and will appear on your billing statement
as Yankee Retail. If you paid by check, a refund check will be
mailed to you.
NOTE: If the item was shipped to you at no charge the actual shipping costs incurred by Yankee Retail for items will be deducted from the refund.
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We want you to enjoy your Nautica Home product when it arrives and therefore make every effort to ship items securely. In the event that you receive a damaged item, please call us within seven days of receipt – (860) 642-7790. Our customer service representatives will make arrangements to have the damaged item/part picked up and a new item or part in the same style and color, shipped to you.
Please note: If you choose not to receive a replacement, we will make arrangements to have the damaged item picked up and your refund will be issued less original shipping costs. If the item was shipped to you at no charge the actual shipping costs for items will be deducted from the refund. All damage claims must be made within 7 days of receipt of the order.
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We provide three easy ways to contact us:
By phone: Call 860-642-7790; home décor specialists are available Monday to Friday 9am to 5pm, and Saturday and Sunday 11am to 4pm EST.
By email: Email us at customerservice@homedecorcompany.com
By mail: Please send your enquiry to;
The Home Decorating Company
841 Route 32, Suite 6
Franklin, CT 06254
We reserve the right to make changes to our policies with or without notice.
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